Workplace Conflict Resolution

Conflict happens in all corners of the workplace. But if issues aren’t settled, bad things can happen: Good people quit, morale can plummet, and sometimes violence can erupt. But supervisors and managers don’t need to become certified mediators to settle disputes. You just need to understand some basics about human behavior, practice the fine art of active listening and offer yourself as a neutral party who wants to find possible solutions.

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Managing People at Work

People join companies, but they leave managers. Discover the tips, tricks and techniques you can use to motivate employees … banish negativity … recruit (and retain) top performers … and excel at managing people at work. Get management advice when you want it, the way you want it, with Managing People at Work.


Workplace Detox Recording

Some of your competent-but-disruptive people should be terminated, but others simply need feedback, consequences and follow-through. Gather your HR and management teams to discover the best-practice steps to handle and document these issues — without drama or legal troubles.

What's included

Top 10 Workplace conflict resolution tips
The 5 Common Myths About Workplace Conflict
Is it Them, or Is it Me? The Problem Coworker Quiz
Understand the Difference Between True Conflicts and Different Communication Styles

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payroll-compliance-book

With our new and updated Payroll Compliance Handbook, you’ll quickly and easily find answers to all of your nagging payroll questions. This handy reference is written in plain English  no legal gobbledygook here  so you can quickly understand what you need to do to stay in compliance, improve efficiencies and avoid costly payroll errors. Each chapter focuses on a specific aspect of payroll management and compliance… and every issue of payroll compliance you need to know is addressed. 

Avoid potential penalties, fines and lawsuits by keeping current on payroll legislation and by clarifying important issues such as in-plan Roth IRA rollovers, FLSA compliance trouble areas, FSA/HAS reimbursements and the Health Care Tax Credit. Also included in Payroll Legal Alert are useful calendars and worksheets designed especially for payroll specialists. 

People join companies, but they leave managers. Discover the tips, tricks and techniques you can use to motivate employees … banish negativity … recruit (and retain) top performers … and excel at managing people at work. Get management advice when you want it, the way you want it, with Managing People at Work.

Workplace Detox Recording

Some of your competent-but-disruptive people should be terminated, but others simply need feedback, consequences and follow-through. Gather your HR and management teams to discover the best-practice steps to handle and document these issues — without drama or legal troubles.

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The Manager’s Handbook
 
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Workplace Conflict Resolution
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